Backup your E-Mail

To backup your email for offline storage and review ( archived to your e-mail client ) please follow the following steps:

In your email client (Application used for email capture), on the bottom left, there should be a + or add button. If not, right-click and select New Folder. 

Enter the New Folder Name. ( *Make sure your online e-mail account is not selected when you create the new folder - Store the newly created folder "On My Mac" or on "Local Folders". )

Now, navigate to your account(s) and drag and drop your folders and messages into the folder you just created. You can select all when viewing messages and move all at once.

Wait until the messages have completed moving to the archive folder and remove the folders and mail from your online account. You can use the activity or progress viewer to see the status of the transfer.

We recommend making a backup of your website before you remove anything from your email or website in case something goes wrong.

If you require further assistance, please contact our support team to connect to your computer remotely and show you how to perform the required task.

Windows Live Mail Users - *Please upgrade to Outlook or GMail for your E-Mail.

Note: You can not archive email from webmail.
  • backup email, email storage
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

 Cannot Verify Server Identity on iPhone / iPad

in System Preferences, go to mail - select your account - click on advanced - turn off SSL....

 Does my server have Spam Management?

Yes!   All XMLA servers use Spam Assassin which is on by default on all accounts we host....

 My E-Mail box is Full!

To resolve a mailbox full warning, use one of the following methods:   1. Make sure all of your...

 Can I send out newsletters on your servers?

We recommend using third party services like mail chimp or constant contact to avoid having your...

 How do I setup My E-Mail Account?

Visit http://setupemail.xmla.com for tutorials - or login to your cpanel - select configure...